Shipping and Delivery Policy
At Rosalie & Vale Savannah, we strive to deliver your order as quickly and accurately as possible. This document outlines all information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking details.
Delivery Time
The average shipping time is 7 to 12 business days, depending on your location.
Please note that deliveries may experience delays during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China.
Customs duties or import taxes may apply depending on the destination country.
Shipping Costs
Shipping costs are displayed at checkout and depend on the weight, destination, and shipping method selected.
Responsibility During Shipment
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Once tracking information shows the package has been delivered, responsibility lies with the customer.
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Please double-check your shipping address; any errors must be reported within 24 hours after placing your order.
For any questions regarding shipping, please contact us at info@rosalieandvale.com.