Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Rosalie & Vale Savannah reachable via info@rosalieandvale.com.

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We do our utmost to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.

3. Orders and Payment

Orders are processed once full payment has been received.
Available payment methods may vary by country. Customers are responsible for checking which payment options are available in their region.

4. Processing and Delivery

Processing time: 1–3 business days
Shipping time: 7–12 business days (depending on location)
Orders are shipped directly from our supplier in China.

5. Returns and Cancellations

Please refer to our separate Return Policy for all applicable terms and conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information indicates that the package was delivered to the address provided by the customer.
Please double-check your delivery address before finalizing your order.

7. Intellectual Property

All content on this website (including text, images, and logos) is the property of Rosalie and Vale Savannah and may not be used without prior written permission.